About Me

As the Digital Operations Director of Houston TX Hot Chicken, and I am responsible for developing, implementing and managing our digital operations strategy.

My goal is to ensure that we are delivering a superior customer experience across all channels.

To achieve this, I design, develop, and maintain every aspect of our online infrastructure and internet presence.

This includes the direct management of our websites, web apps, digital artwork and menu development, customer relationship management systems, point of sale systems, digital marketing, open graph, local graph, and more.

My primary focus from, the very beginning, has been, and will continue to always be: build a digital operation that makes our staff and customers' live's easier and more enjoyable.